Comprehensive Hyperscale Infrastructure Solutions Under One Roof
Nexro Technologies delivers complete Digital Infrastructure Solutions encompassing the Supply, Installation, Testing, Commissioning, and Maintenance of networking, data centre, power, security, and critical infrastructure systems. Through our multi-brand ecosystem and experienced project teams, we provide turnkey execution from design and procurement to deployment, certification, and lifecycle support—ensuring reliable, scalable, and future-ready infrastructure under one roof.
"Supplying, Deploying & Supporting Mission-Critical Infrastructure PAN India."
Managed Services & Maintenance Support
Infrastructure lifecycle management is as important as the initial deployment. Nexro provides Annual Maintenance Contracts, preventive and corrective maintenance, 24×7 emergency support, and comprehensive health check programmes that keep your environment performing at specification throughout its operational life.
Managed Services & Maintenance Support
Annual Maintenance Contracts (AMC)
Structured AMC agreements providing scheduled, SLA-backed maintenance for all Nexro-deployed or third-party infrastructure. AMC scope includes scheduled preventive visits, component inspection, cleaning, performance verification, and priority response for faults — with clearly defined response time SLAs for critical, major, and minor incidents.
Preventive Maintenance
Planned preventive maintenance visits covering patch panel inspection, cable management checks, port cleaning, connector endface inspection using fiber microscopes, thermal imaging of active equipment, UPS battery testing, and environmental sensor calibration — identifying degrading components before they cause service impact.
Corrective Maintenance
Fault-response corrective maintenance covering diagnosis, component sourcing, and restoration of failed infrastructure. Nexro maintains a spares inventory of common failure items — patch cords, transceivers, PDU outlets, UPS batteries — enabling same-day restoration for the most common fault types.
Emergency Support
24×7 emergency response for mission-critical infrastructure failures — certified engineers dispatched to site within the contracted response time window. Emergency coverage includes P1 incidents: power failures, fiber cuts, cabinet access failures, and network outages impacting production systems.
Remote Assistance
Remote technical support via phone, video, and remote management platform access — providing configuration guidance, fault diagnosis, change management advice, and operational support. Remote assistance resolves the majority of support queries without the cost and delay of a physical site visit.
Infrastructure Health Checks
Periodic independent infrastructure health assessments covering physical layer inspection, active equipment health, power resilience review, environmental conditions, documentation accuracy, and security posture — delivering a detailed findings report with prioritised recommendations for risk reduction and performance improvement.
Asset Documentation & Compliance Reports
Accurate, current As-Built documentation — rack elevation diagrams, cable schedules, fiber patch records, power distribution diagrams, and network topology drawings — maintained by Nexro as a living record, providing the foundation for capacity planning, change management, and audit compliance.
Maximum uptime and predictable infrastructure performance
SLA-backed support with certified engineers available 24×7 nationwide